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Faqs

Do you have a showroom?

Jalaram Furniture have a own showroom with very large space in Surat. Jalaram Furniture is second larger manufacturing in furniture industry, that's how Jalaram furniture pass savings on overheads on to customer in the form of lower prices! Jalaram Furniture probably everything customer’s need in furniture and interior category online. Customer have facility to speak to our customer care executive or our Live Chat at the bottom right corner on computer screen.

 

Jalaram furniture have require any installation?

Every structure of furniture have different Installation method

Please could match below customer purchase need.

No Require of Installation - These furniture category are built for a ready to use. Just enjoying whenever its arrival.

Require of Self-Installation – Jalaram furniture’s are experts design the structure to help customer assemble by self via introducing a very easy knock in & out mechanism. You are additionally provided with a free installation guide.

Require Expert-Installation - Some furniture category that requires expert installation help, for which we offer assembly services across enlisted cities such as Surat, Bharuch, Ankleshwar, Vadodara, Vapi, Valsad and across Gujarat.

  

Is Jalaram Furniture’s Installation FOC?

Jalaram Furniture provide the installation with delivery, but in some products category get delivered early and our installation team arrives at the location within 48-72 hours to initiate the process. Jalaram Furniture doesn’t recommend you to pay any extra amount asked by delivery person. If paid, we shall not be accountable for any type of reimburse.

 

Is Jalaram Furniture’s delivery FOC?

Jalaram Furniture’s the delivery service is free for location across South Gujarat with our terms and condition. For some specific pin codes, (in which we don’t deliver), kindly get in touch with our support team.

 

What is the warranty period for Jalaram furniture?

Jalaram Furniture provide generally 1-year warranty in all products with our terms.

And especially 5 years warranty provide for Jalaram sofa.

This limited warranty does not apply to:

  • Small cuts, scratches or damage during the cleaning process
  • Damaged caused by the incorrect installation of a product by customers
  • Cracks during the random displacement
  • Product kept in contact to direct sunlight and water, resulting in decaying of wood

 

Is customer’s purchase amount inclusive of all taxes?

Jalaram Furniture offered all products prices are inclusive of all the taxes with free delivery and installation within South Gujarat and minimum order value of 10000/-.

 

How can customer change delivery address?

It is very simple to write in to [email protected] with customer order number and new before your scheduled delivery date and Jalaram furniture customer care team will update system for customer!

Jalaram Furniture denied customer understanding that will not be able to last minute request to change address.

 

Customer received order but would like to return it ?

 

If any customer would like to change any order before it is shipped out to customer, Jalaram furniture will gladly process it with no additional costs to customer. If paid in advance, exchanges are only available for items of the same price or less. The balance amount will be refunded to the same process of payment system. If customer would like to exchange for an item of a higher price, Jalaram Furniture will cancel the original item for customer. Delivery fees will be waived.

Unfortunately, customer will not be able to exchange item or order after customer have received an email confirming delivery. Customer will need to return the item (see our return policy) and place a new order.